Surfboard has been acquired by Dialpad. Read more here
Help make work
✨ more human ✨
We’re a passionate bunch here at Surfboard and we’re always interested in meeting new, talented people to join our team. Keep reading to learn more about our values, culture and mission.
🐳 Have a gigantic impact
Companies waste $75 billion a year compensating for poor customer service. There are 16 million surfers in the world and a lot of job frustration around lack of development, recognition and unfair decision making.
🤯 Solve a challenging problem
Customers expect fast, high quality support across various channels from surfers working in remote locations and juggling multiple tools. Information often sits in silos making planning and managing a team an enormous challenge.
✨ Join at the most exciting time
We’re backed by some of Europe’s top venture capital investors and a stellar set of angel investors who have built and scaled some of Europe’s most successful technology businesses. We want to achieve great things, but with a small team, so you will be an integral part of the mission.
💖 Make the world a better place
70% of shift workers have reported their shift patterns affect their mental and physical health. 40% don’t know when they are working more than one week ahead. UN Development Goal 8 is to promote decent work for all – tooling out there doesn’t make it easy enough. We’re changing that.
Our open roles
If you don’t see a role that suits you but you’re still interested in joining the team, feel free to reach out.
| Role | Department | Link |
|---|---|---|
| 🧑💻 Senior Software Engineer | Product | Apply now |
Life and culture at Surfboard
Our values shape how we act and work together.
From our team to our customers, we’re passionate about creating high-quality, consistent and considered experiences for anyone who interacts with Surfboard.
Own it
We’re solving a big problem at an individual, team and societal level which means we don’t jump to solutions and instead focus on developing a deep understanding of what’s in front of us. We get things done, are accountable and take full ownership over each endeavour we commit to.
Care deeply
We’re a company of humans and we both recognise and appreciate each others’ and our customers’ humanity. We demonstrate this through our work and the products we deliver. We want to do our best work here.
Make it sparkle
We don’t just do the basics. We know the best experiences include the thoughtful little touches that cause delight. Whether it’s internal processes, how we design and build new features or how we conduct sales conversations, we won’t waste an opportunity to make something magical.
Zero faff
We define “faff” as anything that gets in the way of getting things done right. Whether that’s wasted time, words, process, or features, we don’t like it and we don’t need it. We prefer to focus on a small number of goals and pull together in that direction, removing anything that slows us down in getting there.
Ways of working
Perks of being a Surfboarder
- Competitive salary (see our job openings for salary ranges)
- Tax-efficient EMI share options
- 25 days holiday (plus bank holidays)
- Opportunity to take a month-long unpaid sabbatical after 2 years
- £500/yr professional development budget
- Regular team socials
Where and how we work
Our small but thriving team are based out of our spacious office in 📍 Spitalfields, London.
We think there’s great value in in-person collaboration, especially at our early stage where things change and move quickly. We work hybrid and our team come work in office at least twice a week. The other days it’s up to you whether you work remotely or in the office.
We’re happy to offer flexibility around which hours you work, providing it doesn’t affect our ability to collaborate as a team.
