Meet Surfboard, your trusted assistant

One place to manage your forecasts, shifts and schedules – without the hours of admin.


Everything you need in one place

Forecasting, shift planning, intraday scheduling, time off and meetings in one simple interface.

Lower costs, better SLAs

Improve your SLAs and lower costs by optimising your coverage and team’s time on service.

Simple, flexible and automated

Set up and integrate your systems in days to start automating efficient scheduling, your way.

vuesax/outline/data integrate: Connect your existing tools

Connect your ticketing platform

Easily connect your existing platforms to start forecasting from day 1, with no dev-time needed.

Connect your HR systems and calendars with one click to integrate your team’s time off in Surfboard.

vuesax/outline/setting-2 setup: Customise everything

Build forecasts the way you want them

Simple but powerful filtering allows you to group your tickets to reflect your customer channels or how your team is structured.

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Set up in hours,
not months.

Fully customisable activities

Automatically schedule service and non service tasks to ensure your team have time for admin, training or development.

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Ultra flexible shift patterns

Create custom shift patterns and plans for all your team’s needs across the year, including rotations and round robins.

vuesax/outline/star automate: Be good busy

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Detailed ticket and staffing forecasts

Get accurate ticketing and staffing forecasts 12 weeks in advance to plan more efficiently.

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33%

Improvement in forecasting

Granular forecasts have improved our customers’ ability to plan for peaks and manage outsourcing.

75%

Reduction in planning time

Automated schedules have reduced the time our customers spend on planning and scheduling their team.

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Schedule your team automatically

Intelligently combine forecasts, and team settings to automatically schedule shifts and daily activities in a fair and balanced way.

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marina from freshly cosmetics

Surfboard helps us organise ourselves better, cover all our responsibilities and provide better service to our customers. Additionally, we used to manually manage scheduling ourselves and now Surfboard manages most of it, saving us time in both creating and making changes.

Marina Romero, Customer Love Manager, Freshly Cosmetics

Ready to see more?

Take an interactive tour of Surfboard or book a demo with our team to learn more