Help make work
✨ more human ✨
We’re a passionate bunch here at Surfboard and we’re always interested in meeting new, talented people to join our team. Keep reading to learn more about our values, culture and mission.
Why you should work here
Have a gigantic impact 🐳
Companies waste $75 billion a year compensating for poor customer service. There are 16 million surfers in the world and a lot of job frustration around lack of development, recognition and unfair decision making.
Solve a challenging problem 🤯
Customers expect fast, high quality support across various channels from surfers working in remote locations and juggling multiple tools. Information often sits in silos making planning and managing a team an enormous challenge.
Join at the most exciting time ✨
We’re at the very beginning of our journey. We’re backed by some of Europe’s top venture capital investors and a stellar set of angel investors who have built and scaled some of Europe’s most successful technology businesses. We want to achieve great things, but with a small team, so you will be an integral part of the mission.
Make the world a better place 💖
70% of shift workers have reported their shift patterns affect their mental and physical health. 40% don’t know when they are working more than one week in advance. UN Development Goal 8 is to promote decent work for all. Unfortunately the tooling out there doesn’t make it easy enough. We’re changing that.
Check out our current roles at Team Surfboard. If you don’t see a role that suits you but you’re still interested in joining the Surfboard team feel free to reach out 🏄♀️
|🧑💻 Senior software engineer||Product||Apply now|
|🧑💻 Software engineer||Product||Apply now|
|💖 Customer success manager||Product||Apply now|
Life and culture at Surboard
Our values shape how we act and work together. From our team to our customers, we’re passionate about creating high-quality, consistent and considered experiences for anyone who interacts with Surfboard. Here’s a little of what you can expect from us:
We’re solving a big problem at an individual, team and societal level which means we don’t jump to solutions and instead focus on developing a deep understanding of what’s in front of us. We get things done, are accountable and take full ownership over each endeavour we commit to.
We’re a company of humans and we both recognise and appreciate each others’ and our customers’ humanity. We demonstrate this through our work and the products we deliver. We want to do our best work here.
Make it sparkle
We don’t just do the basics. We know the best experiences include the thoughtful little touches that cause delight. Whether it’s internal processes, how we design and build new features or how we conduct sales conversations, we won’t waste an opportunity to make something magical.
We define “faff” as anything that gets in the way of getting things done right. Whether that’s wasted time, words, process, or features, we don’t like it and we don’t need it. We prefer to focus on a small number of goals and pull together in that direction, removing anything that slows us down in getting there.
Ways of working
Perks of being a Surfboarder
- Competitive salary (see our job openings for salary ranges)
- Tax-efficient EMI share options
- 25 days holiday (plus bank holidays)
- Opportunity to take a month-long unpaid sabbatical after 2 years
- £500/yr professional development budget
- Regular team socials
Where we work
Our small but thriving team are based out of our spacious office in Spitalfields, London.
We think there’s great value in in-person collaboration, especially at our early stage where things change and move quickly. We work hybrid and ask everyone to come into our office twice a week. The other days it’s up to you whether you work remotely or in the office.
We’re happy to offer flexibility around which hours you work, providing it doesn’t affect our ability to collaborate as a team.