Stay agile with a smarter, simpler WFM

Get started in weeks, not months with a simpler and more intuitive WFM. Surfboard is highly configurable, supporting unique ways of working. 

Trusted by leading support teams

Proven results with Surfboard

Our customers have seen proven results since switching from Playvox.

mytutor logo

EdTech

3x

higher efficiency during peak season

8 weeks

reduction in set-up time compared to Playvox.

HealthTech

$10k

annual cost savings with Surfboard

8hrs+

of management time saved weekly

Based on 2024 G2 reviews

Don't settle for less.
Get more with Surfboard.

Quality of support

9.9

8.5

Ease of set-up

9.6

7.9

Ease of use

9.3

8.5

Meets requirements

9.1

8.5

Reporting

9.2

8.8

Performance

9.2

8.6

Team communication

9.1

8.7

Customisation

9.0

Internationalisation

9.0

Automation

8.9

7.7

Forecasting

8.9

8.3

Based on 2024 G2 reviews

Don't settle for less.
Get more with Surfboard.

Quality of support

Surfboard 9.9
Playvox 8.5

Ease of set-up

Surfboard 9.6
Playvox 7.9

Ease of use

Surfboard 9.3
Playvox 8.5

Reporting

Surfboard 9.2
Playvox 8.5

Performance

Surfboard 9.2
Playvox 8.6

Customisation

Surfboard 9.0
Playvox –

Automation

Surfboard 9.0
Playvox 7.7

Scott Williams from My Tutor

"Onboarding was a breeze - I completed it within a few days and had set up every integration we needed within seconds. Surfboard has enabled us to be much clearer and fairer with our scheduling for our frontline executives, the clean, fresh GUI is a far cry from others on the market that concentrate on the unimportant things, and not on what really matters for the end user."

Scott Williams, Workforce Manager, MyTutor

CONNECTED

Connect more of your tools with extensive integrations

Forecasting via multiple ticketing and telephony systems and time-off sync via HRIS platforms. Improve team efficiency with more intelligent Slack and Calendar integrations.

Integrate your WFM with tools like Zendesk, Intercom, Dixa, Salesforce, HiBob, Slack or Google Calendar
SIMPLER

Provide better service with smarter forecasting and analysis

Better match supply with demand with more granular, customisable forecasting. Plan short and long-term with Surfboard’s smarter scenario planning and coverage tools.

FAIRER

Automated and efficient scheduling (that’s fairer too)

Surfboard’s automated shift and activity planning tools, with fairness baked in, drastically reducing scheduling time. Simplify international team management with seamless timezone support.

SMARTER

Empower your team with improved tools for flexibility

Fully configurable scheduling allows you to support the unique need of your team and your business. Utilise round-robins and shift swaps, and collect working availability to improve fairness.

A partner as dedicated to your success as you are​

Hear it from our customers

Take your team to the next level

Ready to see why companies like Bloom & Wild, Beauty Pie, Cleo AI and Drift chose us? Let’s chat.