Date Published: May 22, 2023 Categories: Industry Insights Surfboard The state of shift working in the UK 2023
Date Published: September 29, 2023 Categories: Case Studies Success Stories Customer service-obsessed Klaus chooses Surfboard to power their scheduling
Date Published: September 26, 2023 Categories: Comparison Top 10 Assembled alternatives in 2023: Plans, features, and benefits
Date Published: September 26, 2023 Categories: Comparison Top 10 Tymeshift alternatives in 2023: Plans, features, and benefits
Date Published: September 26, 2023 Categories: Insights Surfboard Scheduling to keep support teams happy
Date Published: September 21, 2023 Categories: Product Surfboard Remove the hassle of shift swaps and change requests
Date Published: September 21, 2023 Categories: Product Surfboard Using adherence to boost your team’s performance
Date Published: September 21, 2023 Categories: Product Surfboard The importance of measuring team morale for customer support and why we’ve made this easier
Date Published: September 15, 2023 Categories: Product Surfboard Scheduling your part-time and flexible team just got a whole lot easier
Date Published: September 15, 2023 Categories: Success Stories Paymentology automates global scheduling with a click of a button with Surfboard
Date Published: August 25, 2023 Categories: Success Stories Anna Money automates the scheduling of over 20 tasks using Surfboard
Date Published: August 24, 2023 Categories: Insights Customer service skills – Top 11 skills your CX team needs to develop
Date Published: August 11, 2023 Categories: Industry Insights 5×8 schedule: Definition, sample, pros & cons
Date Published: August 11, 2023 Categories: guides How to calculate call centre staffing in 2023 (incl. free Excel scheduling template)
Date Published: August 11, 2023 Categories: guides A guide to workforce management scheduling in 2023 | Surfboard
Date Published: August 11, 2023 Categories: guides CX Demand Forecasting: Benefits, Use Cases, & Implementation
Date Published: August 7, 2023 Categories: guides Mastering workforce management KPIs: importance, benefits, selection criteria, and metrics
Date Published: August 1, 2023 Categories: guides How many surfers do you need? | Free call centre staffing plan template