Highly configurable WFM forecasting

Workforce management software with advanced call centre forecasting

vuesax/outline/star Totally automatic

Granular insights


Surfboard connects with Zendesk, Dixa, Intercom, Aircall, Front, Twilio, Salesforce, Kustomer, Talkdesk and Helpscout

Industry leading ticketing integrations

Advanced call centre forecasting

Advanced forecast filtering tools for customer support teams
Staffing requirement for multiple customer support channels

Own your service targets

Scenario planning forecasting tools for call centres

Plan for every eventuality

Forecasting for our team was easily the most time consuming task and amongst a year of extraordinary growth became increasingly complex. Surfboard has made this process much quicker and more efficient by providing a solution that is both compatible with our existing processes and is evolving to our ever changing needs.

Caitlin Macrae, Customer Delight Manager, Bloom & Wild

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