Date Published:: March 17, 2023
Categories:: Webinars

Webinar: Boosting Team Morale For Customer Support

Written by:

Natasha Ratanshi-Stein , Founder & CEO

On Tuesday the 7th of March 2023, Surfboard Founder & CEO Natasha Ratanshi-Stein, Madelyn DePrey from Aircall, and Liam Geraghty from Intercom came together to talk about team morale in customer support teams.

They discussed the different ways that support leaders can boost team morale for superior customer service.

Check out the full replay of the webinar below:

A guide to workforce management scheduling in 2024 | Surfboard

Date Published:: April 11, 2024
Categories:: Guides

What is schedule adherence in a call centre?

A customer support agents intraday schedule showing breaks and service time

Date Published:: April 10, 2024
Categories:: Insights

What is Intraday Scheduling in workforce management?

Date Published:: April 9, 2024
Categories:: Industry

Webinar: Boosting Team Morale For Customer Support

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