What’s your scheduling style?
There are many ways to schedule a customer support team, from the super flexible, agent-focused approach to the hyper-organised, ‘every second forecasted’ approach. There’s no wrong way to do it, but the way you schedule can have a big impact on your team and the results you can achieve.
✨ Take the quiz ✨
Take the quiz and learn more about your own scheduling style.
So, what’s your style?
Get personalised tips on how to take your scheduling style to the next level.
Your focus on data and metrics sets your team up for success. Learn more about how to take your team to the next level.
You’re a multi-tasking wonder. Learn more about how to up-skill the rest of your team to take the stress off yourself.
You care deeply about the happiness and wellness of your team. Learn how to leverage this to achieve your goals.
Dive in with Surfboard
Sign up to our newsletter or follow us on LinkedIn for more resources, tips and guides, as well as the latest product news from Surfboard.