Integrate with Surfboard
Connect your tech-stack with Surfboard to gain visibility over your entire support team. Consolidate your data to streamline operations and reporting.
No code needed
All of our connections require no code or dev time and can be set-up in seconds.
One source of truth
Connect together disparate data sources into one consolidated system.
Push and pull data
Integrations that enable you to sync data in and pull data out of your Surfboard WFM.
CRM and telephony (CCaaS) integrations
Connect your helpdesk ticketing platforms to generate forecasts and track performance.
Surfboard plans include unlimited connections at no extra cost.
Zendesk
Ticketing
Generate forecasts, create schedules, track performance using your Zendesk email, voice or messaging ticket data.
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Intercom
Ticketing
Generate forecasts, create schedules, and track performance using your Intercom messaging, live chat or AI ticket data.
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Dixa
Ticketing
Generate forecasts, create schedules, and track performance using your Dixa email, messaging or live chat ticket data.
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Aircall
Telephony
Generate forecasts, create schedules, and track performance across all of your Aircall inbound and outbound phone numbers.
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Salesforce
Ticketing
Generate forecasts, create schedules, and track performance using your Salesforce and Service Cloud ticket data.
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Kustomer
Ticketing
Generate forecasts, create schedules, and track performance using your Kustomer messaging, live chat or AI ticket data.
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Twilio
Telephony
Generate forecasts, create schedules, and track performance across all of your Twilio inbound and outbound phone numbers.
Talkdesk
Ticketing
Generate forecasts, create schedules, and track performance using your Talkdesk voice, messaging, email and AI ticket data.
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Front
Ticketing
Generate forecasts, create schedules, and track performance using your Front email, messaging and chat ticket data.
Helpscout
Ticketing
Generate forecasts, create schedules, and track performance using your Helpscout messaging and chat ticket data.
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Gladly
Ticketing
Generate forecasts, create schedules, and track performance using your Gladly messaging and chat ticket data.
Custom or bespoke
Ticketing
Surfboard supports data uploads from custom or bespoke platforms to generate forecasts and create schedules.
Get in touch
Don’t see your platform here?
Talk to us. We’re adding new connections all the time.
Integrate with our API
Access our REST API to pull Surfboard data into Looker, Snowflake, Tableau, and more. Feed data into financial reporting and growth plans.
HRIS integrations
Surfboard syncs time off from your HRIS or calendar seamlessly into your schedule.
Add as many calendars as you need to easily schedule international teams at no additional cost.
Workday
HR
Sync your team’s time off and sickness from Workday into Surfboard.
BambooHR
HR
Sync your team’s time off and sickness from BambooHR into Surfboard.
Personio
HR
Sync your team’s time off and sickness from Personio into Surfboard.
CharlieHR
HR
Sync your team’s time off and sickness from CharlieHR into Surfboard.
Gusto
HR
Sync your team’s time off and sickness from Gusto into Surfboard.
Payfit
HR
Sync your team’s time off and sickness from Payfit into Surfboard.
Other systems
HR
Surfboard supports any HR or calendar client that provides an iCal link – no matter how big or small.
Let us check your stack
Speak to our sales team to receive personalised advice about how Surfboard can support your tech-stack and unlock the potential in your data.
Tooling integrations
Surfboard integrates with and enhances the tools your team already uses to work and communicate.
Slack
Communication
Surfboard’s Slack App brings surfer’s schedules to where they work; keeping them on task and on time. Slack status sync aids team communication and morale.
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Google Calendar
Calendar
Sync Google calendar events into Surfboard. Export schedules to your calendar with advanced control over the visibility settings of scheduled activities.
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Calendly
Calendar
Set the visibility settings of scheduled activities to show as ‘free’ time, allowing your customers to seamlessly book time with surfers in Calendly.
Pager Duty
Calendar
Sync Pager Duty schedules into Surfboard to view and report on all your team’s time in one place. Streamline technical support team management.
Other calendars
Calendar
Sync calendar events into Surfboard and export schedules to your calendar. Works with many different calendar clients including Outlook and Apple.
Spreadsheets
Spreadsheets
Export timesheets and reports on working hours and utilisation as a CSV. Works with any spreadsheet editing client such as Excel or GSheets.