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Date Published: October 18, 2023 Categories: Insights 4/10 work schedule for call centres – Example, pros, & cons
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Date Published: October 5, 2023 Categories: Insights Top 5 customer service games to improve your CX team
Date Published: August 24, 2023 Categories: Insights Customer service skills – Top 11 skills your CX team needs to develop
Date Published: June 8, 2023 Categories: Industry Insights The top 9 employee shift scheduling software to consider in 2024
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Date Published: March 28, 2023 Categories: Industry Insights Implementing ChatGPT within a support team
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Date Published: January 31, 2023 Categories: Industry Insights The Importance of Team Planning in Customer Support
Date Published: January 19, 2023 Categories: Insights Measuring the return on investment of scheduling software